Support
An ITCS technician will respond to support requests during regular operating hours.
Phone: 252-328-9866 / 800-340-7081
Submit a Ticket
Overview
Students remotely log on to the Virtual Computer Lab (VCL) Windows 10 desktop from home or campus computer lab to access educational software used to complete class assignments. Click the link in the Get Started section on this page to log in. Once connected, the VCL also connects to your OneDrive cloud storage where you will save your work. See the Related Articles section of this page to access how-to articles for further information.
Submit this request to:
- Report problems connecting to or using the VCL.
- Request a software profile for a course (faculty only).
Available To
- Students who need to complete assigned coursework.
- Faculty who need access for teaching and course preparation.
Get Started
VCL Login: https://windows365.microsoft.com/ent#/
Students: Click the link above to log in to the VCL using any modern browser such as MS Edge, Firefox, Chrome, Safari, etc.
Faculty: Submit this form to request a software image for a course. The number of software licenses available is the maximum number of student connections allowed at any one time. For more information, email vcl_help@ecu.edu.
Service Availability
- The VCL is not available for use outside the U.S. due to software licensing restrictions.
- The VCL is rebooted daily at 4:00 a.m., and new connections are not allowed after 3:45 a.m. Warning messages are sent as a reminder but please be sure to save all work prior to 4:00 a.m.
Fees
No fees are associated with this service.